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PLAY.REN.BD

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© 2026 PLAY.REN.BD

Privacy Policy

Last updated: March 9, 2026

1. Information We Collect

Account Information: When you register, we collect your username, email address, and password (stored as a bcrypt hash). If you use Google OAuth, we receive your name, email, and profile picture.

Usage Data: We collect play history, session durations, game preferences, and device information (browser type, operating system, screen resolution).

Technical Data: IP addresses, login timestamps, and connection quality metrics for streaming optimization.

2. How We Use Your Data

  • Provide and maintain the cloud gaming service
  • Manage your account, subscriptions, and game saves
  • Optimize streaming quality and server allocation
  • Send service notifications (billing, support tickets, security alerts)
  • Detect and prevent fraud, abuse, and security threats
  • Improve the platform through anonymized analytics

3. Cookies & Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. See our Cookie Policy for details.

4. Third-Party Services

We share data with the following third parties only as necessary:

  • Stripe: Payment processing (we never store full card numbers)
  • Google: OAuth authentication (if you choose Google sign-in)
  • Partner Libraries: Anonymized playtime data for revenue allocation

5. Data Retention

Account data is retained while your account is active. Game saves are retained for 90 days after account deletion. Usage analytics are anonymized after 12 months. You can request data export or deletion at any time.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data ("right to be forgotten")
  • Export your data in a portable format
  • Object to processing or restrict processing
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@play.ren.bd.

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we discover such data has been collected, we will delete it promptly.

8. Security

We implement industry-standard security measures including encrypted connections (TLS), hashed passwords (bcrypt), isolated game containers, and regular security audits. However, no method of transmission or storage is 100% secure.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance.

10. Contact

For privacy-related inquiries: privacy@play.ren.bd